This notice outlines important details regarding the production, shipping, and delivery of your custom jerseys, ensuring you have clear expectations for your order. All custom jerseys require a production period before shipment, with standard production taking 2–5 business days. Following production, standard shipping typically takes 5–15 business days to complete delivery. For customers requiring faster delivery, our Expedited Shipping option reduces the total turnaround time (production and shipping combined) to 5–7 business days. Please be advised that production timelines are subject to change during holiday periods, which may result in minor delays to your order’s delivery.
Once your order has completed production and is ready for shipment, you will receive a shipping confirmation email to your registered email address. Due to the personalized nature of our products, some orders may require up to 7–9 business days of processing before shipment, as this additional time allows us to ensure the accuracy and quality of your custom design. After receiving your shipping confirmation, please allow 24–48 hours for your tracking number to update, as logistics carriers need time to process and activate tracking data. Additionally, delivery dates may be adjusted due to unforeseen circumstances such as inclement weather or holiday-related logistics disruptions.
We are pleased to offer international shipping to customers worldwide, partnering with reputable carriers including UPS, DHL, Fedex, TNT, and USPS to ensure reliable delivery. International orders follow the same standard production timeline of 2–5 business days (with potential holiday variations), while shipping costs are determined based on the destination country. It is important to note that customs taxes may be imposed by your home country’s customs authorities, and these fees are the sole responsibility of the customer, as they are not included in your order total or shipping costs.
Quality is a top priority at our brand, and all custom jerseys undergo rigorous quality inspections before shipment. In the event that your personalized jersey needs to be remade to meet our strict quality standards, your order may experience a slight delay. We only ship products that pass our comprehensive quality checks, as we are committed to delivering a perfect custom jersey that meets your expectations.